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Nurse Practitioner - Virtual Primary Care New

Watertown, MA


Hiring Company

Firefly Health

Positions Available

Full Time

Apply now

Position Description

About Firefly

At Firefly Health, we believe traditional primary care is broken. That’s why we’re taking a different approach, leveraging technology to better engage patients with their care team.

Founded by experienced clinicians and technology leaders, Firefly Health is working to provide healthcare that’s twice as good at half the cost. We’re bridging the gap between an experienced care team and sophisticated technology, with the ambition to ensure all people have access to continuous, holistic health care that's catered to their unique needs.

Driven by a passion for bettering healthcare and a belief that there should be an easier way for more people to access it, our team puts people at the center of everything we do. If you share our innovative spirit and desire to change the world of health care, this just might be the place for you.

About the Position:

At the core of the care team at Firefly, NPs and PAs are responsible for establishing care with new patients, including creating each patient’s longitudinal care plan; triage and treatment of new complaints; management of chronic disease; and -  in collaboration with our integrated behavioral health team - ensuring that patients’ mental health concerns are evaluated, diagnosed, and managed. Working closely and collaboratively with physicians, specialists, health guides, and peer NPs & PAs to manage a panel of patients as a team, each care team will have three NPs or PAs once the full panel size is reached.

This is a great opportunity for a Nurse Practitioner or Physicians' Assistant with excellent clinical skills to help build the future of primary care.

What you’ll do:

  • Onboarding
    • Conducting initial visits with Firefly patients via video visit
    • Working with each patient to generate a list of goals and associated tasks with which to populate a longitudinal care plan
  • Chronic disease management
    • Develop care plans, according to a template but personalized for each patient, to help them control chronic disease (eg, hypertension, diabetes)
    • Collaborate with health guides, who will conduct regular video visits to monitor progress toward goals
    • Liaise with the behavioral health team to triage, diagnose, and treat mental illness that is appropriate for primary care setting
    • Liaise with network of virtual specialists to diagnose and manage more complex illness
  • Acute complaints
    • Triage new complaints that arise from patients via Firefly mobile application or phone calls
      • For straightforward problems, manage via chat or same-day video visit
      • For non-straightforward problems, triage to video visits with the Firefly care team or in-person visits with a partner organization
    • Manage care plans to incorporate new issues and ensure follow-up
  • Prevention and wellness:
    • Create wellness and prevention goals with patients, using standard templates for prevention (eg. cancer screenings, immunizations)
    • Develop and implement tools to help patients manage wellness goals, including protocols and third-party applications

You’ll be a good fit if you:

  • Are a graduate of state-accredited nurse practitioner or physician assistant program
  • Have board certification: AANP, ANCC, or NCCPA
  • Have current Massachusetts license to practice as nurse practitioner or physician assistant (preferred but those licensed in other states welcome to apply)
  • Have a current federal DEA registration and Massachusetts Controlled Substance Registration
  • Have experience working effectively on teams to care for patients
  • Have excellent written and verbal communication skills
  • Have experience with tools related to process improvement (a plus)
  • Have at least two years of experience in primary care setting
  • We are also interested in NPs with leadership experience managing teams

Apply now

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